Your privacy is very important to us. We want to make
your experience on the Internet as enjoyable and rewarding as possible,
and we want you to use the Internet's vast array of information, tools,
and opportunities with complete confidence.
how Eltopia.com collects information from all end users of Eltopia.com's
Internet services (the "Services")-those who access some of
our Services but do not have accounts ("Visitors") as well
as those who pay a monthly service fee to subscribe to the Service ("Members")-what
we do with the information we collect, and the choices Visitors and
Members have concerning the collection and use of such information.
Personal Information Eltopia.com Collects and How It Is
Eltopia.com collects information in different ways from Visitors and
Members who access the various parts of our Services and the network
of Web sites accessible through our Service. We use this information
primarily to provide a customized experience as you use our Services
and, generally, do not share this information with third parties. However,
we may disclose personal information collected if we have received your
permission beforehand or in very special circumstances, such as when
we believe that such disclosure is required by law or other special
cases described below.
Members are asked to provide certain personal information when they
sign up for our Services including name, address, telephone number,
billing information (such as a credit card number), and the type of
personal computer being used to access the Services. The personal information
collected from Members during the registration process is used to manage
each Member's account (such as for billing purposes). This information
is not shared with third parties, unless specifically stated otherwise
or in special circumstances. However, in instances where Eltopia.com
and a partner jointly promote the Services, Eltopia.com may provide
the partner certain personal information, such as the name, address,
and username of persons who subscribed to the Services as a result of
the joint promotion for the sole purpose of allowing us and the partner
to assess the results of the promotion. In this instance, personal information
may not be used by the partner for any other purpose. Eltopia.com may
also generate nonidentifying and aggregate profiles from personal information
Members provide during registration (such as the total number, but not
the names, of Members). As explained in more detail below, we may use
this aggregated and nonidentifying information to sell advertisements
that appear on the Services.
Eltopia.com Partners and Sponsors
Some Eltopia.com products and services are offered to Visitors and Members
in conjunction with a non-affiliated partner. To provide Visitors and
Members some of these products and services, the partner may need to
collect and maintain personal information. In these instances, you will
be notified before any such data is collected or transferred and may
decide not to use that particular service or feature.
At some Web sites, you can purchase products and services or register
to receive materials, such as a catalog or new product and service updates.
In many cases, you may be asked to provide contact information, such
as your name, address, email address, phone number, and credit/debit
card information. If you complete an order for someone else, such as
an online gift order sent directly to a recipient, you may be asked
to provide information about the recipient, such as the recipient's
name, address, and phone number. Eltopia.com has no control over the
third parties' use of any personal information you provide when placing
such an order. Please exercise care when doing so.
If you order products directly from Eltopia.com, we will
use the personal information you provide only to process that order.
We do not share this information with outside parties except to the
extent necessary to complete that order.
Responses to Email Inquiries
When Visitors or Members send email inquiries to Eltopia.com, the return
email address is used to answer the email inquiry we receive. Eltopia.com
does not use the return email address for any other purpose and does
not share the return email address with any third party.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys.
We encourage our customers to participate in these surveys because they
provide us with important information that helps us to improve the types
of services we offer and how we provide them to you. Your personal information
and responses will remain strictly confidential, even if the survey
is conducted by a third party. Participation in our customer surveys
We take the information we receive from individuals responding
to our Customer Surveys and combine (or aggregate) it with the responses
of other Eltopia.com customers to create broader, generic responses
to the survey questions (such as gender, age, residence, hobbies, education,
employment, industry sector, or other demographic information). We then
use the aggregated information to improve the quality of our services
to you, and to develop new services and products. This aggregated, non-personally
identifying information may be shared with third parties.
It is Eltopia.com's policy not to use or share the personal information
about Visitors of Members in ways unrelated to the ones described above
without also providing you an opportunity to opt out or otherwise prohibit
such unrelated uses. However, Eltopia.com may disclose personal information
about Visitors or Members, or information regarding your use of the
Services or Web sites accessible through our Services, for any reason
if, in our sole discretion, we believe that it is reasonable to do so,
including: to satisfy laws, such as the Electronic Communications Privacy
Act, regulations, or governmental or legal requests for such information;
to disclose information that is necessary to identify, contact, or bring
legal action against someone who may be violating our Acceptable Use
Policy or other user policies; to operate the Services properly; or
to protect Eltopia.com and our Members.
"Cookies" and How Eltopia.com Uses Them
A "cookie" is a small data file that can be placed on your
to collect, store, and sometimes track information for statistical purposes
to improve the products and services we provide and to manage our telecommunications
networks. These cookies do not enable third parties to access any of
your customer information. Additionally, be aware that if you visit
non-Eltopia.com web sites where you are prompted to log in or that are
customizable, you may be required to accept cookies.
Advertisers and partners may also use their own cookies.
We do not control use of these cookies and expressly disclaim responsibility
for information collected through them.
Eltopia.com's Commitment to Children's Privacy
Protecting children's privacy is especially important to us. It is our
policy to comply with the Children's Online Privacy Protection Act of
1998 and all other applicable laws.
We believe that there is no substitute for proper parental
supervision. For further information about tips, tools, age-appropriate
or kid-friendly Web sites and how to report online trouble, please visit
Finally, Eltopia.com recommends that children ask a parent
for permission before sending personal information to Eltopia.com, or
to anyone else online.
Please remember that any information you may disclose in public areas
of the Internet, becomes public information. You should exercise caution
when deciding to disclose personal information in these public areas.
Eltopia.com's Commitment to Data Security
Services and Web sites we sponsor have security measures in place to
protect the loss, misuse, and alteration of the information under our
control. While we make every effort to ensure the integrity and security
of our network and systems, we cannot guarantee that our security measures
will prevent third-party "hackers" from illegally obtaining
How to Access or Modify Your Information
Eltopia.com offers Members the opportunity to access or modify information
provided during registration. To access or modify such information,
visit http://www.Eltopia.com/isp or contact our Customer Service Department
Where to Direct Questions About Eltopia.com's Privacy
described herein, you may contact:
4220 Stearman Ave.
Pasco, WA 99301
Revisions to This Policy
Eltopia.com reserves the right to revise, amend, or modify this policy,
our Internet Service Agreement and our other policies and agreements
at any time and in any manner. Notice of any revision, amendment, or
modification will be posted in accordance with the Internet Service
© Copyright LowCharge